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Personalized Support with a Dedicated
Customer Success Manager
We understand that each district is distinct, with its own specific goals, and that introducing
a new platform requires a thoughtful and strategic approach. That’s where we can help.
A Designated Customer Success Manager (CSM) serves as a primary point of contact for each school or district we partner with, fostering a collaborative relationship. The CSM’s primary responsibility is to understand your organization's unique goals, challenges, and needs, tailoring our services and support to align with your objectives.
Proactive and Personalized Support
Your CSM builds strong relationships with your stakeholders, including administrators, teachers, and technology staff, to fully grasp your organization’s vision and dynamics and support you to the best of our ability.
Goal Alignment
By collaborating with your organization, the CSM identifies specific goals - be it improving student outcomes, enhancing teacher training, or streamlining administrative processes - and helps you to develop strategies to achieve them.
Training Support and Resources
The CSM ensures that your school or district has access to the right resources, tools, and training necessary for successful implementation and ongoing use of Curriculum Planner.
Regular Check-Ins
Regular touchpoints allow your CSM to track progress toward your established goals and adjust strategies as needed.
Feedback Loop
The CSM gathers feedback from your organization and communicates it back to our team, helping to refine our solution and address any emerging challenges.
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