Customer Success Above Customer Service
We know that every district is unique and has specific goals, and that implementing a new platform requires an intentional and actionable plan. That’s where we come in.
Providing 24/7 Support
Aside from your designated Customer Success Manager, our team is ready and willing to help you with any technical support issues 24 hours a day, 7 days a week.
First Response Time
With your CSM, you will identify your district’s goals, determine your definition of success, and build a personalized, actionable, and measurable plan. Throughout the year you will have success checks with your CSM to review progress; analyze your curriculum and professional learning; and ensure you are on track to achieve your objectives.